Did you get that promotion? Are you ready for the next level? Are you on top of things? What about your leadership? Is it adequate and effective? Do you have ...

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Which is easiest to change – Thinking, Acting, or Feeling? Acting is often chosen, but it is thinking. Thinking drives everything in your life. Thinking is the key!Despite that reality, ...

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The Magic Question Tool uses self-discovery to help people change. It focuses on simple, small actions rather than significant or more complex issues. This tool isn't for you if you ...

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The Common Pattern of Life Change is … “I was living this way. Then one day, THIS happened. Now I live my life this way.”Does that sound familiar?When you read the ...

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"I don't have my own business and don't work in marketing or sales, so why should I be interested in the 4 levels of customer expectations?"That is a very valid ...

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You have 3 options for change when you face any situation, and it is vital in more serious situations. Your 3 options for change are essential when you are in ...

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Good thinking helps us eliminate the lousy part of a common pattern everyone experiences in life. The pattern occurs over and over in our life. The outcome of each occurrence ...

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How do you reinforce good thinking and do what is right? Or, how can you do what is right when the temptation is strong to do wrong? Too often, the ...

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Goals are easy to talk about but often difficult for people to create. So, I hope the following helps you get more done. Below is a process for individuals, and ...

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Anyone who receives a product from you is a customer or client. The customer needs something from you, and hopefully, they get it from you. Unfortunately, what the customer needs may ...

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