2.08 – Conflict Resolution Skills Help Teamwork

$150.00 – or $15.00 / month

Few things are avoided as much as conflict. There probably has not been a time in your life where you were even close to “okay” about a conflict – certainly not excited about it. if you took the time to create a list of words that you would associate with conflict it would be like those in the video thumbnail below, right? Actually, the fear of conflict is driven by bad thinking about conflict. When you adopt a better view of conflict, you can strengthen relationships, reduce stress, improve morale, save time and energy, and enhance performance. Conflict can actually become a benefit to your life, not an obstacle.

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Description

Conflict resolution skills are extremely important, because few things are feared as much as conflict. If you took the time to create a list of words that you would associate with conflict, it would be a list of things like stress, anger, battle, or pain. Those words show how bad our thinking is about conflict. When you adopt a better view of conflict, you can strengthen relationships, reduce stress, improve morale, save time and energy, and enhance performance. With that better thinking you can develop some great conflict resolution skills. Then, conflict can actually become a benefit to your life, not an obstacle.

Understanding Conflict

This will help you see that conflict is not necessarily bad. Conflict can help create greater productivity and build teamwork rather than hurt teams. Of course, that depends on how you the leader help people see conflict differently. When you teach a better definition of conflict, it helps people see that conflict doesn’t need to be negative. Just teaching the conflict cycle can help people understand some of the basic ingredients of conflict. That awareness alone can be a big help.

Conflict Styles

When you see the 5 conflict styles that are described by the Thomas-Kilman Conflict Mode Indicator (TKI), you can see that all 5 styles can be good. When you take the TKI, you can see which of the styles you use appropriately or overuse and underuse. Each style is useful and each has its downside. No individual style is better than the others. Once you understand that, you can start finding the right style for the situation.

Conflict RESOLVED Essentials

Conflict RESOLVED Essentials provides key points of a process that you can use to help people resolve interpersonal issues. We even help you with a “recipe card” that provides a clear approach to use in any conflict. Since Conflict RESOLVED is a workshop, this course focuses on teaching you the 3+3+2 recipe; 3 Critical Principles (Relationships, Future, Freedom), 3 Cardinal Rules (Slow, Talk, Two), and 2 critical skills (Listening, Questions).

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