2.05 – Share Truth for Performance Excellence

Course Description

Truth Not Opinion helps leaders gather facts and reduce assumptions. Leadership is hindered when assuming knowledge rather than actually knowing and not acknowledging guesses or assumptions. As I said earlier, asking questions is an essential skill for leaders and is necessary to separate guesses from truth or facts. Leaders who rely on too many assumptions, especially when being undisciplined not to ask questions, will hurt the people, the organization, and themselves.

Truth is the Essential Foundation shows how truth plays a more significant role in organizations than most believe. It is also something that people can handle and will enable enhanced performance when sought. And, when used to help develop people, with kindness and mercy, it is extremely beneficial rather than hurtful as many people believe.

Truth Encourages Excellence focuses on performance rather than emotions. It helps leaders create a structure of truth, not letting emotional conflict prevent candor and clarity. Truth is critical for developing the best in those being led or managed. Mastering the four steps of Reality, Story, Plan, and Feedback enhances employee performance and learning. Step 1 uses opposites to help move the conversation to the real issue.

Module 1 Truth Not Opinion
Unit 1 050100 – Fossil Footprints
Unit 2 050200 – What Can We Learn From This?
Unit 3 050300 – What Is Opinion?
Unit 4 050400 – Some Implications
Unit 5 050500 – Exercise – Picture
Unit 6 050501 – Picture Discussion
Unit 7 050600 – Exercise – Carl and Rita
Unit 8 050700 – Discuss Carl and Rita
Unit 9 050800 – Opinion Is Powerful
Unit 10 050900 – Truth Is Superior to Opinion
Unit 11 051000 – Opposites – 2s and 3s
Unit 12 051100 – Exercise: Assessment
Unit 13 051200 – Discuss Assessment
Module 2 Truth Is The Essential Foundation
Unit 1 051300 – Exercise: Competitive Advantage
Unit 2 051400 – Discuss Exercise Competitive Advantage
Unit 3 051500 – Truth Telling
Unit 4 051600 – Telling the Truth
Unit 5 051601 – Truth Telling – Not Manipulation
Unit 6 051700 – Exercise: Work Arounds
Unit 7 051800 – Working Around the Truth
Unit 8 051900 – Work Around Cycle
Unit 9 052000 – Key Principle
Unit 10 052100 – Benefits
Module 3 Truth Encourages Excellence
Unit 1 052200 – Know IT When You See IT
Unit 2 052300 – Exercise: Make A List
Unit 3 052400 – Be Careful
Unit 4 052500 – Look At Your List
Unit 5 052501 – Two Types of TFT
Unit 6 052600 – Exercise: Corrective TFT
Unit 7 052700 – Exercise: Positive TFT
Unit 8 052800 – Clear Expectations Are Required
Unit 9 052900 – A Clear THERE
Unit 10 053000 – Check Your Values Before You Start
Unit 11 053100 – 4 Steps
Unit 12 053200 – Exercise: A Call For Help
Unit 13 053300 – First Questions
Unit 14 053400 – Foundational Thoughts
Unit 15 053500 – Exercise: Manager Questions
Unit 16 053700 – Exercise: Excuses
Unit 17 053800 – Acknowledging Truth is Difficult
Unit 18 053900 – Exercise: Using Excuses
Unit 19 054000 – Don’t Let Emotions Derail The Process
Unit 20 054100 – The Values Conflict
Unit 21 054200 – Before and After
Unit 22 054300 – Your Role
Unit 23 054301 – Problem Solving
Unit 24 054400 – Track Their Thinking
Unit 25 054600 – Design and Execution
Unit 26 054700 – Exercise: Design or Execution
Unit 27 054800 – Design-Execution Answer
Unit 28 054900 – Execution Involves Desire and Ability
Unit 29 055000 – Critical Points
Unit 30 055100 – Recognize Actions Needed
Unit 31 055200 – Exercise: Step 3 Conversation
Unit 32 055300 – Their Responsibility
Unit 33 055400 – Win the Yes, but Game
Unit 34 055500 – Capture the Plan In Writing
Unit 35 055600 – Talk and Plan Are NOT Enough
Unit 36 055700 – Power In This Last Step
Module 4 Summary
Unit 1 055800 – User Quote
Unit 2 055900 – Exercise

Truth Not Opinion helps leaders gather facts and reduce assumptions. Leadership is hindered when assuming knowledge rather than actually knowing and not acknowledging guesses or assumptions. As I said earlier, asking questions is an essential skill for leaders and is necessary to separate guesses from truth or facts. Leaders who rely on too many assumptions, especially when being undisciplined not to ask questions, will hurt the people, the organization, and themselves.

Truth is the Essential Foundation shows how truth plays a more significant role in organizations than most believe. It is also something that people can handle and will enable enhanced performance when sought. And, when used to help develop people, with kindness and mercy, it is extremely beneficial rather than hurtful as many people believe.

Truth Encourages Excellence focuses on performance rather than emotions. It helps leaders create a structure of truth, not letting emotional conflict prevent candor and clarity. Truth is critical for developing the best in those being led or managed. Mastering the four steps of Reality, Story, Plan, and Feedback enhances employee performance and learning. Step 1 uses opposites to help move the conversation to the real issue.

Module 1 Truth Not Opinion
Unit 1 050100 – Fossil Footprints
Unit 2 050200 – What Can We Learn From This?
Unit 3 050300 – What Is Opinion?
Unit 4 050400 – Some Implications
Unit 5 050500 – Exercise – Picture
Unit 6 050501 – Picture Discussion
Unit 7 050600 – Exercise – Carl and Rita
Unit 8 050700 – Discuss Carl and Rita
Unit 9 050800 – Opinion Is Powerful
Unit 10 050900 – Truth Is Superior to Opinion
Unit 11 051000 – Opposites – 2s and 3s
Unit 12 051100 – Exercise: Assessment
Unit 13 051200 – Discuss Assessment
Module 2 Truth Is The Essential Foundation
Unit 1 051300 – Exercise: Competitive Advantage
Unit 2 051400 – Discuss Exercise Competitive Advantage
Unit 3 051500 – Truth Telling
Unit 4 051600 – Telling the Truth
Unit 5 051601 – Truth Telling – Not Manipulation
Unit 6 051700 – Exercise: Work Arounds
Unit 7 051800 – Working Around the Truth
Unit 8 051900 – Work Around Cycle
Unit 9 052000 – Key Principle
Unit 10 052100 – Benefits
Module 3 Truth Encourages Excellence
Unit 1 052200 – Know IT When You See IT
Unit 2 052300 – Exercise: Make A List
Unit 3 052400 – Be Careful
Unit 4 052500 – Look At Your List
Unit 5 052501 – Two Types of TFT
Unit 6 052600 – Exercise: Corrective TFT
Unit 7 052700 – Exercise: Positive TFT
Unit 8 052800 – Clear Expectations Are Required
Unit 9 052900 – A Clear THERE
Unit 10 053000 – Check Your Values Before You Start
Unit 11 053100 – 4 Steps
Unit 12 053200 – Exercise: A Call For Help
Unit 13 053300 – First Questions
Unit 14 053400 – Foundational Thoughts
Unit 15 053500 – Exercise: Manager Questions
Unit 16 053700 – Exercise: Excuses
Unit 17 053800 – Acknowledging Truth is Difficult
Unit 18 053900 – Exercise: Using Excuses
Unit 19 054000 – Don’t Let Emotions Derail The Process
Unit 20 054100 – The Values Conflict
Unit 21 054200 – Before and After
Unit 22 054300 – Your Role
Unit 23 054301 – Problem Solving
Unit 24 054400 – Track Their Thinking
Unit 25 054600 – Design and Execution
Unit 26 054700 – Exercise: Design or Execution
Unit 27 054800 – Design-Execution Answer
Unit 28 054900 – Execution Involves Desire and Ability
Unit 29 055000 – Critical Points
Unit 30 055100 – Recognize Actions Needed
Unit 31 055200 – Exercise: Step 3 Conversation
Unit 32 055300 – Their Responsibility
Unit 33 055400 – Win the Yes, but Game
Unit 34 055500 – Capture the Plan In Writing
Unit 35 055600 – Talk and Plan Are NOT Enough
Unit 36 055700 – Power In This Last Step
Module 4 Summary
Unit 1 055800 – User Quote
Unit 2 055900 – Exercise
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