2.05 – Share Truth for Performance Excellence

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Course Description

Truth Not Opinion helps leaders gather facts and reduce assumptions. Leadership is hindered when assuming knowledge rather than actually knowing and not acknowledging guesses or assumptions. As I said earlier, asking questions is an essential skill for leaders and is necessary to separate guesses from truth or facts. Leaders who rely on too many assumptions, especially when being undisciplined not to ask questions, will hurt the people, the organization, and themselves.

Truth is the Essential Foundation shows how truth plays a more significant role in organizations than most believe. It is also something that people can handle and will enable enhanced performance when sought. And, when used to help develop people, with kindness and mercy, it is extremely beneficial rather than hurtful as many people believe.

Truth Encourages Excellence focuses on performance rather than emotions. It helps leaders create a structure of truth, not letting emotional conflict prevent candor and clarity. Truth is critical for developing the best in those being led or managed. Mastering the four steps of Reality, Story, Plan, and Feedback enhances employee performance and learning. Step 1 uses opposites to help move the conversation to the real issue.

Module 1 Truth Not Opinion
Unit 1 050100 – Fossil Footprints  
Unit 2 050200 – What Can We Learn From This?  
Unit 3 050300 – What Is Opinion?  
Unit 4 050400 – Some Implications  
Unit 5 050500 – Exercise – Picture  
Unit 6 050501 – Picture Discussion  
Unit 7 050600 – Exercise – Carl and Rita  
Unit 8 050700 – Discuss Carl and Rita  
Unit 9 050800 – Opinion Is Powerful  
Unit 10 050900 – Truth Is Superior to Opinion  
Unit 11 051000 – Opposites – 2s and 3s  
Unit 12 051100 – Exercise: Assessment  
Unit 13 051200 – Discuss Assessment  
Module 2 Truth Is The Essential Foundation
Unit 1 051300 – Exercise: Competitive Advantage  
Unit 2 051400 – Discuss Exercise Competitive Advantage  
Unit 3 051500 – Truth Telling  
Unit 4 051600 – Telling the Truth  
Unit 5 051601 – Truth Telling – Not Manipulation  
Unit 6 051700 – Exercise: Work Arounds  
Unit 7 051800 – Working Around the Truth  
Unit 8 051900 – Work Around Cycle  
Unit 9 052000 – Key Principle  
Unit 10 052100 – Benefits  
Module 3 Truth Encourages Excellence
Unit 1 052200 – Know IT When You See IT  
Unit 2 052300 – Exercise: Make A List  
Unit 3 052400 – Be Careful  
Unit 4 052500 – Look At Your List  
Unit 5 052501 – Two Types of TFT  
Unit 6 052600 – Exercise: Corrective TFT  
Unit 7 052700 – Exercise: Positive TFT  
Unit 8 052800 – Clear Expectations Are Required  
Unit 9 052900 – A Clear THERE  
Unit 10 053000 – Check Your Values Before You Start  
Unit 11 053100 – 4 Steps  
Unit 12 053200 – Exercise: A Call For Help  
Unit 13 053300 – First Questions  
Unit 14 053400 – Foundational Thoughts  
Unit 15 053500 – Exercise: Manager Questions  
Unit 16 053700 – Exercise: Excuses  
Unit 17 053800 – Acknowledging Truth is Difficult  
Unit 18 053900 – Exercise: Using Excuses  
Unit 19 054000 – Don’t Let Emotions Derail The Process  
Unit 20 054100 – The Values Conflict  
Unit 21 054200 – Before and After  
Unit 22 054300 – Your Role  
Unit 23 054301 – Problem Solving  
Unit 24 054400 – Track Their Thinking  
Unit 25 054600 – Design and Execution  
Unit 26 054700 – Exercise: Design or Execution  
Unit 27 054800 – Design-Execution Answer  
Unit 28 054900 – Execution Involves Desire and Ability  
Unit 29 055000 – Critical Points  
Unit 30 055100 – Recognize Actions Needed  
Unit 31 055200 – Exercise: Step 3 Conversation  
Unit 32 055300 – Their Responsibility  
Unit 33 055400 – Win the Yes, but Game  
Unit 34 055500 – Capture the Plan In Writing  
Unit 35 055600 – Talk and Plan Are NOT Enough  
Unit 36 055700 – Power In This Last Step  
Module 4 Summary
Unit 1 055800 – User Quote  
Unit 2 055900 – Exercise  

Truth Not Opinion helps leaders gather facts and reduce assumptions. Leadership is hindered when assuming knowledge rather than actually knowing and not acknowledging guesses or assumptions. As I said earlier, asking questions is an essential skill for leaders and is necessary to separate guesses from truth or facts. Leaders who rely on too many assumptions, especially when being undisciplined not to ask questions, will hurt the people, the organization, and themselves.

Truth is the Essential Foundation shows how truth plays a more significant role in organizations than most believe. It is also something that people can handle and will enable enhanced performance when sought. And, when used to help develop people, with kindness and mercy, it is extremely beneficial rather than hurtful as many people believe.

Truth Encourages Excellence focuses on performance rather than emotions. It helps leaders create a structure of truth, not letting emotional conflict prevent candor and clarity. Truth is critical for developing the best in those being led or managed. Mastering the four steps of Reality, Story, Plan, and Feedback enhances employee performance and learning. Step 1 uses opposites to help move the conversation to the real issue.

Module 1 Truth Not Opinion
Unit 1 050100 – Fossil Footprints  
Unit 2 050200 – What Can We Learn From This?  
Unit 3 050300 – What Is Opinion?  
Unit 4 050400 – Some Implications  
Unit 5 050500 – Exercise – Picture  
Unit 6 050501 – Picture Discussion  
Unit 7 050600 – Exercise – Carl and Rita  
Unit 8 050700 – Discuss Carl and Rita  
Unit 9 050800 – Opinion Is Powerful  
Unit 10 050900 – Truth Is Superior to Opinion  
Unit 11 051000 – Opposites – 2s and 3s  
Unit 12 051100 – Exercise: Assessment  
Unit 13 051200 – Discuss Assessment  
Module 2 Truth Is The Essential Foundation
Unit 1 051300 – Exercise: Competitive Advantage  
Unit 2 051400 – Discuss Exercise Competitive Advantage  
Unit 3 051500 – Truth Telling  
Unit 4 051600 – Telling the Truth  
Unit 5 051601 – Truth Telling – Not Manipulation  
Unit 6 051700 – Exercise: Work Arounds  
Unit 7 051800 – Working Around the Truth  
Unit 8 051900 – Work Around Cycle  
Unit 9 052000 – Key Principle  
Unit 10 052100 – Benefits  
Module 3 Truth Encourages Excellence
Unit 1 052200 – Know IT When You See IT  
Unit 2 052300 – Exercise: Make A List  
Unit 3 052400 – Be Careful  
Unit 4 052500 – Look At Your List  
Unit 5 052501 – Two Types of TFT  
Unit 6 052600 – Exercise: Corrective TFT  
Unit 7 052700 – Exercise: Positive TFT  
Unit 8 052800 – Clear Expectations Are Required  
Unit 9 052900 – A Clear THERE  
Unit 10 053000 – Check Your Values Before You Start  
Unit 11 053100 – 4 Steps  
Unit 12 053200 – Exercise: A Call For Help  
Unit 13 053300 – First Questions  
Unit 14 053400 – Foundational Thoughts  
Unit 15 053500 – Exercise: Manager Questions  
Unit 16 053700 – Exercise: Excuses  
Unit 17 053800 – Acknowledging Truth is Difficult  
Unit 18 053900 – Exercise: Using Excuses  
Unit 19 054000 – Don’t Let Emotions Derail The Process  
Unit 20 054100 – The Values Conflict  
Unit 21 054200 – Before and After  
Unit 22 054300 – Your Role  
Unit 23 054301 – Problem Solving  
Unit 24 054400 – Track Their Thinking  
Unit 25 054600 – Design and Execution  
Unit 26 054700 – Exercise: Design or Execution  
Unit 27 054800 – Design-Execution Answer  
Unit 28 054900 – Execution Involves Desire and Ability  
Unit 29 055000 – Critical Points  
Unit 30 055100 – Recognize Actions Needed  
Unit 31 055200 – Exercise: Step 3 Conversation  
Unit 32 055300 – Their Responsibility  
Unit 33 055400 – Win the Yes, but Game  
Unit 34 055500 – Capture the Plan In Writing  
Unit 35 055600 – Talk and Plan Are NOT Enough  
Unit 36 055700 – Power In This Last Step  
Module 4 Summary
Unit 1 055800 – User Quote  
Unit 2 055900 – Exercise  
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