Clear writing takes time and effort for most of us. Unfortunately, that's true even when trying to write something that is just reasonably clear! Every clear sentence you write is not an accident, so be prepared to write and rewrite!You can find some significant help in our Thought-TALK workshop.While I do not consider myself a good writer, I enjoy writing ...
Customer satisfaction is a key indicator between staying in business or bankruptcy or having a job or not. You have customers whether you believe it or not. Anyone who receives a work product from you is a customer or client. The Basics The Kano Model is insightful because it measures three different elements of customer satisfaction. First, it looks at the Basics ...
Self-governance is one of 6 critical leadership values. As a reminder, those values are Self-governance, Humility, Sacrifice, Freedom, Value Others, and Truth. The first five are crucial, but Truth is fundamental. It creates the foundation for the other five values. (For more information about Truth, check out course 5 - Share Truth for Excellent Performance.)When you hear self-governance, you may ...
When you look at the research provided by Roy Baumeister and others, it is apparent self-esteem is not suitable for you or anyone. Buy his book Willpower and check out chapter 9. Despite good research like his, self-esteem continues to be as popular as ever. It is a key principle taught by self-help gurus, counselors, and most of our education ...