Using the Results AND Relating principle is a simple, profound, and comprehensive leadership approach. It is easy to understand and implement because it combines two of the most common elements when working with people.Those two elements can be described with a variety of words:assertive and cooperativepowerful and relationalseparate and belongingresults and relatingBut, using Results AND Relating tends to be the ...

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Results AND Relating – Leadership Made Simple

Strategic thinking is needed everywhere. And, it doesn't matter if you are a sole proprietor, own and run a business with 50 employees, or are the CEO of a multi-billion dollar company. Whatever you do, no matter your level in business, you need strategic thinking.Any business has complex situations, difficult problems, and challenging decisions. And you probably do not have ...

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Strategic Thinking Is Essential At All Levels

Clear writing takes time and effort for most of us. Unfortunately, that's true even when trying to write something that is just reasonably clear! Every clear sentence you write is not an accident, so be prepared to write and rewrite!You can find some significant help in our Thought-TALK workshop.While I do not consider myself a good writer, I enjoy writing ...

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Clear Writing Is Hard Work

Customer satisfaction is a key indicator between staying in business or bankruptcy or having a job or not. You have customers whether you believe it or not. Anyone who receives a work product from you is a customer or client. The Basics The Kano Model is insightful because it measures three different elements of customer satisfaction. First, it looks at the Basics ...

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Customer Satisfaction and the Kano Model

Self-governance is one of 6 critical leadership values. As a reminder, those values are Self-governance, Humility, Sacrifice, Freedom, Value Others, and Truth. The first five are crucial, but Truth is fundamental. It creates the foundation for the other five values. (For more information about Truth, check out course 5 - Share Truth for Excellent Performance.)When you hear self-governance, you may ...

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Self-governance Is Critical for High Performance

When you look at the research provided by Roy Baumeister and others, it is apparent self-esteem is not suitable for you or anyone. Buy his book Willpower and check out chapter 9. Despite good research like his, self-esteem continues to be as popular as ever. It is a key principle taught by self-help gurus, counselors, and most of our education ...

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Self-esteem or Do You Want Something Better?

Strategic thinkers increase their value to any project or organization because of their excellent competencies. And a critical ability is how they see the entire value-creating system. They see and understand how the parts of the organization fit together. Of course, they do not only look at one piece; they take a comprehensive view of everything.Here is a tip: if ...

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Strategic Thinkers Think Systemically

In other blogs, you have seen the five most important actions to aid or increase self-control or self-governance. Please remember that the most important one is Pre-decide what you will do when faced with a specific problem or temptation.Below are five additional actions to increase self-control and support a self-governing lifestyle.Use Self-control WiselyRemember, self-governance (self-control or willpower) is a finite ...

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Increase Self-control with 5 Simple Actions

Actions are often easier to change than attitudes or feelings because they are tangible. And your actions influence your feelings. Finally, if you maintain your thinking about an action and take the action consistently, despite your feelings, your feelings will eventually respond to your changed thinking and actions.When you change your feelings by taking different actions, it is like repairing ...

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Change Your Feelings by Changing Your Actions

Your emotions are not very reliable. If you want to see life through the lens of reality, consider two essential details about your emotions. This will help you remove some of your speculation or opinion.Suppose You Watch a Scary MovieDo you have a favorite scary movie? Maybe the classic film Psycho? Mine is the original Alien, and even though it is my ...

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Your Emotions – Two Important Details