Leaders that allow their emotions to lead them will often derail effective leadership. Emotions are very good, but they are untrustworthy leaders, because they just react or respond to stimuli. The power of emotions is valuable when used for Recognition and Praise and even more powerful when utilized with the Purpose of an organization. Those are effective uses of emotions.
| Module 1 | Overview | |
|---|---|---|
| Unit 1 | Course 04 Overview | |
| Module 2 | Not Emotion LED or Emotionless | |
| Unit 1 | Responding to Feelings | |
| Unit 2 | Re-thinking Feelings | |
| Unit 3 | Attitude and Behavior | |
| Unit 4 | A Common Pattern for Changed Lives | |
| Unit 5 | If People Are Changed | |
| Unit 6 | The Options for Change | |
| Unit 7 | So, What is THIS, The Critical Element? | |
| Unit 8 | Active Insight | |
| Unit 9 | Magic Question Tool | |
| Module 3 | Recognition and Praise | |
| Unit 1 | Quiz and Benefits | |
| Unit 2 | Questions | |
| Unit 3 | Three Keys | |
| Unit 4 | 2 Don'ts | |
| Unit 5 | Two Tools | |
| Module 4 | Purpose and Emotions | |
| Unit 1 | Purpose Gives Life to Strategy – Developing Purpose | |
| Unit 2 | Power Is In The Process Of Creating Purpose | |
| Unit 3 | Review Purpose Questions | |
| Unit 4 | Borrow From Real Slogans | |
| Unit 5 | 11 Strategy Questions | |
| Unit 6 | Customer Satisfaction | |
| Unit 7 | Kano Model | |
| Unit 8 | Customer Needs / Gets | |
| Unit 9 | Strategy Summary | |
| Module 5 | Mentoring Moments | |
| Unit 1 | Mentoring Moments |