Leaders Seek and Share Truth (V1 Course 5 Overview)
Truth Not Opinion
...helps leaders depend upon gathering facts and reducing assumptions. Leadership is hindered when assuming knowledge rather than actually acknowledging assumptions. As learned in an earlier course, questions are the essential skill for leaders and are an absolute necessity to separate guesses from truth or facts. Leaders that rely on too many assumptions, especially when just being undisciplined to not ask questions, will hurt themselves, the people, and the organization.
Thinking With Opposites
...is a critical part of leading and coaching to help people think clearly. Most situations can be clarified by helping people see “opposites”. For example, performance is either adequate or inadequate, meeting expectations or not, improving or not, or acceptable or not. Using “opposites” helps clarify issues and creates movement toward solutions rather than trying to explain nuances.
Leading With Truth
...focuses on performance rather than emotions. It helps leaders create a structure of truth not letting emotional conflict prevent candor and clarity. Truth is critical for developing the best in those being led or managed. Mastering the four steps of Reality, Story, Plan and Feedback enhance employee performance and learning. Step 1 uses opposites to help move the conversation to the real issue.