Recognition and praise is best when you take the time to notice and then tell a person when they are doing things right. But that takes time and energy! Unfortunately, that is something too few managers believe is a good use of their time and energy.But the 3 most critical elements of recognition and praise are - make it TRUE, ...
Isn't it fun to be around someone who is complaining? Of course, it isn't! Complaining is a simple way to show how selfish we are - it's all about ME!Too often, we are blind to the "all about ME" attitude. And it helps to have a tool to remind us when we are doing it. It's also great to have ...
Using the Results AND Relating principle is a simple, profound, and comprehensive leadership approach. It is easy to understand and implement because it combines two of the most common elements when working with people.Those two elements can be described with a variety of words:assertive and cooperativepowerful and relationalseparate and belongingresults and relatingBut, using Results AND Relating tends to be the ...
Strategic thinking is needed everywhere. And, it doesn't matter if you are a sole proprietor, own and run a business with 50 employees, or are the CEO of a multi-billion dollar company. Whatever you do, no matter your level in business, you need strategic thinking.Any business has complex situations, difficult problems, and challenging decisions. And you probably do not have ...
Clear writing takes time and effort for most of us. Unfortunately, that's true even when trying to write something that is just reasonably clear! Every clear sentence you write is not an accident, so be prepared to write and rewrite!You can find some significant help in our Thought-TALK workshop.While I do not consider myself a good writer, I enjoy writing ...
Customer satisfaction is a key indicator between staying in business or bankruptcy or having a job or not. You have customers whether you believe it or not. Anyone who receives a work product from you is a customer or client. The Basics The Kano Model is insightful because it measures three different elements of customer satisfaction. First, it looks at the Basics ...
Self-governance is one of 6 critical leadership values. As a reminder, those values are Self-governance, Humility, Sacrifice, Freedom, Value Others, and Truth. The first five are crucial, but Truth is fundamental. It creates the foundation for the other five values. (For more information about Truth, check out course 5 - Share Truth for Excellent Performance.)When you hear self-governance, you may ...
When you look at the research provided by Roy Baumeister and others, it is apparent self-esteem is not suitable for you or anyone. Buy his book Willpower and check out chapter 9. Despite good research like his, self-esteem continues to be as popular as ever. It is a key principle taught by self-help gurus, counselors, and most of our education ...
Strategic thinkers increase their value to any project or organization because of their excellent competencies. And a critical ability is how they see the entire value-creating system. They see and understand how the parts of the organization fit together. Of course, they do not only look at one piece; they take a comprehensive view of everything.Here is a tip: if ...
In other blogs, you have seen the five most important actions to aid or increase self-control or self-governance. Please remember that the most important one is Pre-decide what you will do when faced with a specific problem or temptation.Below are five additional actions to increase self-control and support a self-governing lifestyle.Use Self-control WiselyRemember, self-governance (self-control or willpower) is a finite ...